Welcome

I truly appreciate your interest in our Veris and Bitter Willoughby products!! Whether you have purchased our products on Etsy or at retail stores we take the same pride in making all the items we sell.

We are happy to provide extra information or photographs. Just let us know what you would like to see or know more about.

Payments

VERIS accepts PayPal, Visa, Mastercard, Discover and personal checks. Please make your check payable to "Veris." If you choose to pay by check, I will ship your purchase when your check has been received and cleared by the bank. I must receive your check within 7 business days or will cancel the sale.

California residents will be charged sales tax on their purchases.

Shipping

Please contact ahead regarding shipping times for custom orders.

Veris ships via USPS Priority, parcel post or UPS Ground. If you need expedited shipping please contact us.

Delivery confirmation is included on all orders within the US.

Please note that any customs duties are the responsibility of the buyer. Veris is required to declare the contents of any package Veris mails abroad. Thanks!

Refunds

Veris is happy to take back an item if it is returned within 7 days of your purchase, provided it is in original condition and packaging. Veris is unable to refund shipping expenses, but if you want to exchange an item Veris will ship your new selection for free.

Additional

For custom orders, please note that custom items may take approximately 1-2 weeks additional time while small changes may only add a day.

The balance of your payment is due when the item is completed.

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